FAQ

 1. How do I create a company?

To create a company in Multi Express Business & Accounting you first need to start the program. Once started, click on the "Create a New Company" button. Then, simply follow the wizard, entering all the information requested. Multi Express uses this information for a variety of purposes, such as building professional invoices. Once this data has been entered it is not required again. Be sure to have your tax numbers and other general company information handy for the wizard process.

 2. How can I backup my data?

In Multi Express Business & Accounting, the information that you need to backup is located in the folder that you created your organization in. When signing on, you will see the location of your data. If you have backup software, you can often make it automatically backup the same directory at specific times and to specific locations. To backup manually, you must simply copy the data from the location shown at Sign On to another media such as a recordable CD or external hard drive.

 3. How can I make my codes meaningful?

It's important to design a naming convention for the codes before entering them into the system. Our recommendation is to assign the first 3 letters of each name or word to construct a code of either 6 or 9 digits long. For example, for a customer named John Smith, our customer code would be JOHSMI. For National Widgets Corporation you could use the code NATWID.

 4. Can I convert my data from another Accounting solution?

Due to the ever changing nature of other accounting packages, you will have to contact us if you wish to convert from another solution.

 5. How do I activate the Customer Care Plan?

All users of Multi Express have access to a trial of the Customer Care Plan. To access it, simply click on "Customer Care Plan" on the Main Panel and follow the instructions. When activated, you can use the update engine to perform a scheduled backup and data integrity check. It provides the added bonus of being able to check the data integrity of the entire database.

 6. How do I change an Order to an Invoice?

In the Order Entry Desktop window, highlight the order, then click the retrieve for updating button. When the Retrieve for Updating window appears, click on the change status button, this appears as an arrow to the right of the current status in the top-right hand corner of the window. Simply choose Invoiced in the dialog window that appears and click ok.

 7. What are the differences between the Multi Express products?

Multi Express serves the needs of clients, from those who are just starting with accounting software for the first time, to advanced users who wish to consolidate their business process for multiple companies. Take a look at our comparison table for more information.